Practice Habits Articles

The Science of Nice: The Behavioral Tools for Practice Growth

  • Team Culture

Don’t Delay: 8 Tactics to Improve Your Patient Waiting Experience

  • Patient Experience

Leading Through Uncertainty: Five Questions To Ask Before Acting

  • Strategy & Leadership

What Honda Can Teach Us About Innovation in Ophthalmology

  • Strategy & Leadership

Improving the Customer Experience To Drive Growth in Healthcare

  • Patient Experience

Setting the Tone: The Power of a Great First Impression

  • Patient Experience

Eminem Was Right: To Foster a Resilient Team Culture, You Better “Lose Yourself”

  • Team Culture

Why Great Leaders Get Their Hands Dirty: Lessons from Brian Niccol and Jim Sinegal

  • Strategy & Leadership